One of the first things we look at, during factory audits, is the organization chart. And it often points to serious operational dysfunctions. The ISO 9001 standard does not require an org chart to be prepared (it only asks for the definition and communication of authority lines). It is a very common document, though, and many Chinese manufacturers fall into the same pitfalls. Mistake 1: not having a quality department Most small workshops don't have personnel dedicated to checking quality … [Read more...]
Quality Assurance, Product Development, and Purchasing Strategies in China