There are 3 basic process improvement tools that you can use to help you plan ahead to avoid missteps that might be quite costly: The Process flow chart The Process FMEA (Failure Mode & Effects Analysis) The control plan (both for product and for the process) And there is a logical order that you can follow. This is very relevant in these situations: If you wonder why you still suffer from quality issues, even though the process is quite mature and seems to be well … [Read more...]