What is the real cost of poor product quality and reliability and what can be done to lower your risks and costs? You'll learn why the phrase “Pay Me Now, or Pay Me Later" is particularly relevant because the costs of good quality and reliability (while requiring a decent-sized investment for sure) are surely lower than the cost of poor quality and reliability and reputational damage that it causes to your business. Prefer listening to reading? Just hit play below: 🎧 Cost … [Read more...]
What Are The Long-Term Costs of Poor Quality & Reliability? [Podcast]
In this episode… Renaud is joined this week by two interesting guests who've been on the podcast before: Clive Greenwood a quality consultant at WWMG associates who is a Six Sigma Black Belt and has a special focus on medical devices and product compliance and Sofeast's head of New Product Development, Andrew Amirnovin who has a background in electrical engineering and a keen focus on product reliability. The topic is the long-term costs of poor product quality and reliability, and they'll … [Read more...]
Your Cost of Poor Quality Is Higher Than You Think
When one studies the literature around the Cost of Quality, the traditional breakdown of the costs is presented as follows: Source: ASQ TR2:2018. ISO 10014 and ASQ TR 2, two standards that provide guidelines (in other words, advice, rather than a set of requirements like ISO 9001), follow this logic. The problem is, it leaves a lot of extra costs unaccounted for. What makes up the cost of poor quality, in the traditional view? If something cannot be … [Read more...]