When I talk to someone who is contemplating whether they should work with a particular supplier, I advise them to visit the factory and/or have it audited. And this can lead to confusion, as the next question is usually "what type of audit?" Let's look at your factory audit options... … [Read more...]
Brands and Retailers: Please Stop Doing Social Compliance Audits in Asia
Finbarr Bermingham and Cissy Zhou wrote an interesting article in the South China Morning Post, entitled Bribes, fake factories and forged documents: the buccaneering consultants pervading China’s factory audits. An interesting Linkedin discussion ensued. There is so much evidence of wrongdoing, nobody can deny social compliance audit reports are highly unreliable. As I wrote nearly 10 years ago, Social compliance audits don’t work! Worse yet, they push the factory to work with … [Read more...]
The Importance Of On-Site Factory Quality Audits [Podcast]
In this episode of the podcast, I discuss factory quality audits as a part of the new Chinese supplier vetting process. Loosely based on this article, you'll understand where these audits fit into the vetting process and the more formal benefits that they provide when you have narrowed down potential suppliers. … [Read more...]
Continuous Auditing to Keep Pressure on a China Factory: How it Works
One of the questions our clients ask most often is "how to keep the pressure on our supplier's factory so they improve and they don't make the same mistakes again". Continuous auditing is an answer to this, but how does it work? … [Read more...]
Factory Audit Tips: 10 Signs of a Bad ISO 9001 Implementation
A few days ago, I wrote about the basics of ISO 9001 -- both the standard and the certification/registration process. I got some comments on Linkedin about how useless ISO 9001 is. It is useless indeed in many manufacturing facilities I have visited, and the key reasons are: Poor implementation (because managers want to take shortcuts), combined with Inadequate auditing (lack of understanding of processes and of what is important, and lax enforcement of the standard by many registrar … [Read more...]