Over the past few days, I have been learning a lot about the ISO/TS 16949 standard. We are working on the development of adequate auditing services to clients in the automotive industry. This "technical specification" (TS) goes much further than ISO 9001 and is closer to quality management best practices. So, can it be said to truly offer great improvements over ISO 9001? Let's explore...   What is this TS about and where does it originate? As mentioned in a previous article, a car … [Read more...]