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Chinese Factories and Product Returns: Not Impossible

July 19, 2021 by Renaud Anjoran

Chinese Factories and Product Returns: Not Impossible

"If I discover that some goods I purchased from China are defective, and I am in the USA or in the UK (as examples), what can I do?" Many people tend to think "let me tell the supplier, and I can return it to them for rework or … [Read more...]

Filed Under: Quality Control Tips Tagged With: defectives, importing from china, product defects, repair services, returning defective products

Investigating the Causes of Product Failure and Improving Design

October 26, 2020 by Renaud Anjoran

Investigating the Causes of Product Failure and Improving Design

You conduct reliability tests on your new products. You and your suppliers do product inspections and laboratory tests on mass production orders. Your customers probably give you feedback on the issues they find on what you ship to them. … [Read more...]

Filed Under: Product Compliance Tagged With: improving product design, product defects, product failure, product failure causes, product reliability testing, product testing, quality engineers, reliability testing, testing lab


Weekly updates for professional importers on better understanding, controlling, and improving manufacturing & supply chain in China.

This is the official blog of Sofeast.com.

This blog is written by Renaud Anjoran, an ASQ Certified Quality Engineer who has been involved in chinese manufacturing since 2005.

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