In an article I wrote on the CMC blog (China Manufacturing Quality Control: Cost Case Study), I broke down the typical costs of the quality organization in a medium-size Chinese factory. I addressed 2 common misconceptions: To reach a higher quality level, the factory has to do more inspection; The quality department's job is to inspect products before shipment, to avoid big issues with customers. A reader sent us a note that explains why, in his eyes, average small/medium sized … [Read more...]