![How To Push Key Suppliers To Reduce Defects? [Podcast]](https://qualityinspection.org/wp-content/uploads/2021/08/HowToPushKeySuppliersToReduceDefectsPodcast-1140x445.jpeg)
In this episode… Renaud is joined by manufacturing industry experts Clive Greenwood and Max Phythian to discuss what it takes to drive your key suppliers to cut out defects. You'll hear their opinions on the Cost Of Quality, the value of building a solid partnership with a supplier rather than having a purely transactional relationship, what buyers need to do in order to support this initiative with their suppliers, a number of really interesting real-world examples from their decades of … [Read more...]
Should You Avoid the Words “Defects” and “Defectives”?
Someone on Linkedin wrote about the distinction between these 2 terms: Defect Defective I actually see a lot of confusion around them. What does the standard say? ISO 2859-1 includes these definitions: Defect: non-fulfilment of an intended usage requirement Nonconformity: non-fulfilment of a specified requirement (Note: In some situations specified requirements coincide with customer usage requirements) Nonconforming item: item with one or more … [Read more...]
The 5 Levels of Quality Standards: From Worst to Best Practices
Setting clear quality standards for each type of product you purchase in Asia is a basic need. Like in "to keep living, breathing is a basic need". Despite this, very few companies that have production in China or Vietnam take the time to do it right. And, as a result, they have to suffer quality issues, misunderstandings, and the breakdown of trust with their suppliers. Let's go through the 5 levels of quality standards, from most basic to most advanced. … [Read more...]
How a Chinese factory can REALLY improve its quality
Auditing a factory's quality system, and helping them patch the main holes found by the auditor, is helpful. But is it enough? I used to think so. A good quality management system is supposed to stop defects before it is too late. However, I have seen too many Chinese manufacturers get very high scores on a quality audit, and then try to ship batches containing 5-20% of defective goods. Setting up control points relevant to each production step does help, but improving quality takes much … [Read more...]