Let's face it, inspection companies really justify their fees when they notice and signal quality problems. If there is never a problem, no need to send inspectors. So, what to do when an inspection report shows an issue, and the buyer … [Read more...]
How to behave in a Chinese factory
In my last post (Relationships with Chinese suppliers: be clean!), I suggested that importers keep their distances with their Chinese suppliers. Do not let them think business can be conducted the "local" way, and they will take your … [Read more...]
Relationships with Chinese suppliers: be clean!
If Clint Eastwood worked with importers, he might say this: You see in this world there's two kinds of buyers, my friend. Those who are clean, and those who need to ask favors from their suppliers. What I call the "clean" buyers have the … [Read more...]
Product inspections are also in the supplier’s interest!
These days I have a booth on the Electronics & Components trade show in Hong Kong. To my surprise, several manufacturers came to see me and asked for information. They took brochures and namecards, and told me they would refer us to … [Read more...]
Who should buy the materials when production is outsourced?
The question of who buys the materials has implications on the supplier behavior, on quality control, and on the risks incurred by the buyer. Yet it is rarely given much thought by importers who buy from China or other Asian … [Read more...]
Are Chinese suppliers irrational?
Back when I was purchasing from Chinese suppliers, I was regularly frustrated by what seemed like irrational behaviors. I was wondering if some suppliers were just plain crazy, if they were incapable of consistency, or if they were faking … [Read more...]
Are Chinese suppliers trying to screw the foreigners?
Have Chinese companies screwed some foreigners? Yes, it happens, and not only in international trade. For examples, it seems like most joint-venture deals have performed poorly because the Chinese partner took advantage of the … [Read more...]
Risks of miscommunication: an example with shipping marks
Everyone knows that risks of miscommunication are very high when purchasing from Asian suppliers. But sometimes an example can drive the point home more effectively than theoretical advice. Yesterday I reviewed a QC report from one of my … [Read more...]
How to control a Chinese supplier’s behavior?
I received several emails recently from readers asking how they can increase their control over a Chinese supplier. They experience late shipments, unacceptable quality, and/or price increases mid-way through production. Sometimes they … [Read more...]
Delays and re-inspections: what impact on delivery dates?
I got an interesting email this morning from a reader from India, working on some kind of thesis for her professional training program: I want to know more about how delays and re-inspection affects delivery dates and how can it be … [Read more...]
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