If your company employs its own quality control staff, you have probably wondered what you should do in order to make them better at catching problems.
There are holes in every quality system. But you should try to find the biggest holes — with the biggest potential impact — and address them. The problem is, where to start?
Here is a simple way of thinking of the potential sources of undetected issues.
I touched on these topics in the past on this blog, in various articles.
I collected all the best advice in an e-book and a few useful templates in Excel format on the SynControl website.
(SynControl is the IT system and mobile app for QC inspectors that helps buying offices & trading companies be better organized and more efficient.)
The e-book contains the following advice:
- Good profile for a QA/QC manager
- Good profile for QC inspectors
- Developing a general procedure, a checklist, and a defect list, for QC inspectors
- Training and evaluating QC inspectors, and keeping corruption to a minimum
- Managing the planning
- Driving improvements in factories based on your QC team’s findings
Download it, and the 3 attached templates, by going to the SynControl website. It’s got great content.