A simple checklist to follow day in, day out, is a highly undervalued tool. Here are a couple of examples where the value of checklists has been recognized: In aviation, checklists have been used for more than 70 years and have undoubtedly avoided many accidents. In healthcare, a study showed that following standard checklists saved 40% of lives. What is another activity where someone might forget something important? A quality inspection in a supplier's facility! People ask you … [Read more...]

The 'China Aquatic Products Processing and Marketing Alliance' just decided that 6 types of fish can now be classified as "salmon" when sold within China. Amazing but true. According to the BBC, here is the background: New rules introduced in China mean rainbow trout can now be labelled and sold domestically as salmon. Why? Because a media report earlier this year caused a splash by revealing that rainbow trout had for years been labelled as the similar-looking fish. Authorities … [Read more...]

Over the past 3 months, we have heard of more problems with batteries than with any other electrical component. Our team in Shenzhen has been busy evaluating battery manufacturers, recently. And the average level of those manufacturers is much lower than I expected. A bad battery means the entire product doesn’t function (and, worse, it might explode or catch fire). And yet, few buyers have focused their efforts on working with a good supplier. What to evaluate? A battery manufacturer … [Read more...]

American importer often ask us questions about the compliance documents they need when importing products from China. I thought it would be interesting to ask Fredrik Gronkvist, from Chinaimportal.com, to answer the most frequent questions we get asked about US compliance. He has a firm grasp on this complex topic that can seem complex and confusing. 1. Do I actually need some documents to prove that my products are compliant with US safety regulations? Documentation is in many ways part … [Read more...]

A client asked for my advice about a common situation: They are about to give a relatively large order to a factory. They had a bad experience with that same factory in the past. They had too many defective products and it was quite costly. I have met with many importers in this situation. Here is what I usually tell them. First, why keep working with the same factory? Have they promised they would improve? On what basis? In most cases it doesn't happen, and the next production run … [Read more...]

Planning the start of production so that a first article can be made and checked before the rest of mass production takes place... That's not something the average Chinese factory does, unfortunately. I am not referring to the pre-production samples, but to the first piece out of 'real' mass production. By real mass production, I mean this piece has to be made in the same material and/or components, on the same equipment, by same people, etc. as mass production. Why do many … [Read more...]

Many buyers are fed up with quality issues that went unnoticed and ended up being shipped out, and they know something needs to change. One obvious way to contain issues is to check quality before shipment. At same time, they are afraid of shocking the manufacturer with a mark of distrust. They are afraid everything goes downhill from there. Are you in this situation? Then this article is for you. I collected the tips I usually offer to the new clients of our quality assurance … [Read more...]

As you look at the products you manufacture in China, you need to evaluate the risks that something goes wrong. When it comes to electrical products, one of the major risks is that the supplier uses substandard components in order to earn more profit. From experience, the risk is particularly high with batteries. The product might work fine during an open-the-box-and-turn-the-product-on inspection, but might have a very small capacity. There are basically 4 options to check the battery … [Read more...]

I listened to an interesting podcast on Global From Asia. It is entitled Amazon FBA Trends in 2018 with Danny MCmillan and Will Tjernlund. These two guests shared their experiences and insights on the 'Fulfilment By Amazon' platform. I took a few notes that are outlined below. Amazon is now a huge platform Outside of China, Amazon often represents more than 80% of sales for e-commerce companies. Many companies depend excessively on Amazon and have been trying to develop other channels … [Read more...]