QualityInspection.org

Quality Assurance, Product Development, and Purchasing Strategies in China

The Basics of Quality Management for Buyers [Podcast]

What's the best way to get started with quality management? It makes a lot of sense to work to improve your product quality coming from Chinese suppliers and you don't need to be a large corporation to do this, but this kind of quality management is best when it follows a process. So in this episode of the podcast, we discuss what the quality management process is, and its 3 main parts: quality planning, quality control, and quality improvement. By understanding how to put measures in … [Read more...]

Should You Avoid the Words “Defects” and “Defectives”?

Someone on Linkedin wrote about the distinction between these 2 terms: Defect Defective I actually see a lot of confusion around them.   What does the standard say? ISO 2859-1 includes these definitions: Defect: non-fulfilment of an intended usage requirement Nonconformity: non-fulfilment of a specified requirement (Note: In some situations specified requirements coincide with customer usage requirements) Nonconforming item: item with one or more … [Read more...]

Service Providers: Escape the Commoditization Trap

We compete with a number of other service providers, and over the years I have seen stark changes happen in some verticals. An interesting case study is the TIC (Testing, Inspection, Certification) industry. In 2005, importers were paying 500+ USD per man-day for QC inspections on consumer goods. Over the years, salaries and other costs went up, but the market price tended to go down. (I wrote before why some buyers always want a lower price.) What are the reasons? It is a combination of … [Read more...]

Understanding Product QC Inspections: What Is in a Man-Day?

A conversation earlier today made me realize that some buyers who haven’t spent much time in Chinese factories have some common misconceptions. For example, “Chinese production operators are forced to work 12 hours a day, in a case of modern slavery”, “all metal factories do all the steps from casting/forging to surface treatments and all the way to assembly and packing”, and so on. Another misconception is that a good inspector will spend 8-10 hours working at the factory. This is what I … [Read more...]

From Data Science To Machine Learning in Manufacturing, for Smarter Quality Control

I have long been put off by all the hype around artificial intelligence (AI). AI has become the modern 'magic wand': nobody knows how it works, but the results are assuredly amazing.  AI has limitations for manufacturers, but both data science and machine learning in manufacturing can help businesses make better decisions and improve quality control results, and it's these that we'll explore in this article... … [Read more...]

Reliability Testing Plan For A Home Appliance (an Electronic Hairbrush) in China [Example]

So, you have found the product you wanted to re-sell on Alibaba or Global Sources. You feel the supplier will be fine. You had them audited and they seem reliable. They have the required certifications for selling on your market. Like tens of thousands of other buyers of home appliances are, you will go ahead if you feel there is sufficient market demand for this product. However, there is one important thing you forgot. How do these products behave in their users' hands? Maybe you … [Read more...]

3 Ways To Get Faster Results From Laboratory Tests On Your Products

The world is full of technical testing standards. The ASTM alone publishes more than 12,000 each year! However, in some cases, you might find that you need a customized test approach that fits your specific needs. Here are 3 tips that will help you get faster results. … [Read more...]

The 5 Levels of Quality Standards: From Worst to Best Practices

Setting clear quality standards for each type of product you purchase in Asia is a basic need. Like in "to keep living, breathing is a basic need". Despite this, very few companies that have production in China or Vietnam take the time to do it right. And, as a result, they have to suffer quality issues, misunderstandings, and the breakdown of trust with their suppliers. Let's go through the 5 levels of quality standards, from most basic to most advanced. … [Read more...]

Requirements To Import PPE: You Need To Go Beyond Certificates

There is a serious emergency right now to procure and import PPE. I know. Manufacturers are overloaded with requests from buyers, and they can't (won't) spend much time responding to requests. I know! Nearly all the importers I talked to were concerned about the manufacturers' formal authorization to sell PPE and medical gear on their market. But very few wanted to go deeper than that. However, as you buy products that are actually intended to save lives, should you throw all proper due … [Read more...]

Verifying Certificates for Masks, Gloves, and Other PPE from China

These days, it seems everybody has jumped on the same 'PPE' bandwagon. In China, hundreds (maybe thousands) of manufacturers have seized this opportunity. Many of them have zero experience in the medical field, or in any regulated industry for that matter. And, all over the world, buyers are looking for personal protective equipment (PPE) and related medical products. Again, a minority of them have a full understanding of the implications of what they are getting into. The … [Read more...]