When Paul Midler wrote ‘Quality Fade’: China’s Great Business Challenge in 2007, I remember it struck a nerve and that article was widely quoted. And, nearly 14 years later, the term 'quality fade' is rather well known among importers. As Midler described it: One of the problems facing China is that manufacturers continue to engage in a practice I call “quality fade.” This is the deliberate and secret habit of widening profit margins through a reduction in the quality of materials. Importers … [Read more...]
How To Improve Supplier Performance? [Podcast]
![How To Improve Supplier Performance? [Podcast]](https://qualityinspection.org/wp-content/uploads/2021/06/HowToImproveSupplierPerformancePodcast-1140x445.jpeg)
In this episode... Renaud talks you through a common query that we get on a regular basis when customers ask us: "How do I get my suppliers to improve?" A recent survey of importers found that 70% said that their biggest challenge was working with suppliers to improve performance. So, with this in mind, Renaud goes through the topic based on training that he gave for European Chamber of Commerce in China members on improving suppliers with a focus on product quality, delivery times, price, … [Read more...]
Two Preventive Maintenance Examples: Go for More Structure
As I wrote before, preventive maintenance helps cut costs and improves quality. That's an extremely important element of good manufacturing and it doesn't get much coverage. Simply put, it extends the lifetime of the equipment, it prevents downtime that prevents production from taking place, and it ensures the equipment is ready to make good products. … [Read more...]
What Is The Minimum Viable Quality Management System For A New Manufacturer? [8 Steps]
I have often looked for best practices by looking at the automotive industry's practices when considering what the minimum viable quality management system for a new manufacturer can be. For example: ISO/TS 16949: Great Improvements Over ISO 9001 (Note: that standard is now called IATF 1m6949 and is even more work to apply) Best Practices for Qualifying a Chinese Factory (Note: that is called the PPAP) So, if IATF 16949 is "ISO 9001 ++", let's look at the opposite. What would "ISO … [Read more...]
Why Improving Quality Leads to Lower Manufacturing Costs
I am tired of repeating certain things over and over when I am in Chinese factories. One of them is this: If you work on improving quality, you will cut your costs at the same time if you follow the right approach. This is nothing new. As Deming wrote: Management in some companies in Japan observed in 1948 and 1949 that improvement of quality begets naturally and inevitably improvement of productivity. So, how can better quality lead to lower costs? What is the "right approach"? I listed 6 … [Read more...]
Is your China factory’s quality standard too low?
Do you work with a factory in China, and wish their quality standard were a bit higher? You are not alone. Here are six pieces of advice you can follow in this case. 1. Say it, and write it, to your factory If you don't communicate your dissatisfaction, nothing will happen. Here is an example of message you can send: "The customers who shop in our stores expect a relatively high quality (higher than average). We don't want them to think, 'Oh, these products are also made in China'. Either … [Read more...]