What's the best way to get started with quality management? It makes a lot of sense to work to improve your product quality coming from Chinese suppliers and you don't need to be a large corporation to do this, but this kind of quality management is best when it follows a process. So in this episode of the podcast, we discuss what the quality management process is, and its 3 main parts: quality planning, quality control, and quality improvement. By understanding how to put measures in … [Read more...]
How to set up a Receiving Inspection: Checklist, Procedure, Reporting form
I have written extensively about pre-shipment inspections (before, during, or after production), always from the perspective of the buyer checking what a supplier is doing; but I noticed that I haven't covered the receiving inspection (also called incoming quality inspections). However, that's a really important topic, so let's get into how to set one up here... … [Read more...]
Why a First Article Inspection Can Save an Entire Production from Quality Issues
Planning the start of production so that a first article inspection can be performed before the rest of mass production takes place... That's not something the average Chinese factory does, unfortunately. However, under the right circumstances, a first article inspection (FAI) can save an entire production from disaster. Here's how... … [Read more...]
Dimensional Control: Should Inspectors Write their Findings?
A few years back, I wrote an article related to dimensional control about the limitations of asking inspectors to write the exact values they find when checking measurements of items like garments and precision mechanical pieces. First, the numbers you can read in a report are not necessarily the reality, and I cited many ways this happens: Use of measurement instruments that are not calibrated (poor accuracy) or that lack precision Inadvertent human errors (misreading the instrument, … [Read more...]
What Is the Confidence Level when Working with AQL Tables?
A reader wrote to me and asked the following question about sampling plans by attributes: What is the "Confidence Level" when using the AQL Tables? How can we determine what the confidence levels are, and are there formulas we can use? That's a valid question. When playing with statistics, one often mentions a confidence interval. For example, "90% of the time, the value will be between 34.5 and 66.0". In theory, I guess one could do the same with the values in the AQL tables. There is a … [Read more...]
A Simple AQL Calculator To Prepare Your Product Inspections
One of our developers prepared this simple AQL calculator for Sofeast. You can use it instead of reading the AQL tables to quickly produce your sample size and permissible defect number. … [Read more...]
When To Do a Random AQL Inspection vs. Check 100% of the Goods
First, let me get one thing out of the way: not all batches need to be checked. If a manufacturer has great systems and processes, and if they have a history of complying with your quality standard, there is usually no reason to send quality inspectors to their facility. Similarly, if you can easily return the whole batch and it can be reworked quickly, you probably don't want to spend resources on checking whether they did as promised. Now, let's assume you do want confirmation of … [Read more...]
QC Basics: What is a Quality Inspection? Context, Tools & Template
This article answers the question: 'What is a quality inspection?' and explores when they typically take place (before, during, and after production). We will cover the types of inspections most widely used by buyers in international trade. They should be performed by 3rd party QC providers (appointed by the buyer), or by the buyer's own inspectors, if you buy from China, Vietnam, India, or another low-cost country. … [Read more...]
3 Common Ways Factories Try to Cheat Inspectors/Auditors
Every day in China, in Vietnam, in Bangladesh, and in India, thousands of inspectors and auditors take a bus or a car to a factory. And, in some of those factories, managers are plotting how to cheat those unwelcome visitors. Let's look at 3 very common ways this is done, so you are warned and ready to avoid unscrupulous suppliers like this... … [Read more...]
Some Problems Can’t Be Detected During Apparel QC Inspections
A few years ago, I wrote about the limits of random quality inspections. My focus in that article was on the random elements, on human mistakes, and on the tricks that manufacturers can play. Today I'd like to write about issues that simply can't be detected during inspections, even if 100% of the goods are checked and inspectors do a perfect job. I will write about a product line that I know well: apparel. … [Read more...]