When obtaining serious business depends on the result of an audit, Chinese factories often engage a consultant. Unfortunately, in 99% of cases the focus is on "making paperwork look good" rather than improving systems and processes. I am … [Read more...]
From Risk Management to Product Safety
This is a sequel on an article entitled Quality, Fact of Fiction? that was written by Jo Van Landeghem, Quality and Safety manager for global retailer C&A, a few months ago. -- Product Safety 101: 0% risk does NOT exist. Life as … [Read more...]
QC Inspections for Hand-Made vs. Machined Products
A reader asked me an interesting question: Every article I read on your blog assumes machined manufacturing and I wondered how would quality control be different with handmade products where human factor play the most important … [Read more...]
Quality, Fact or Fiction?
This is a guest post by Jo Van Landeghem, Quality and Safety manager for global retailer C&A. Jo and I have exchanged emails a few times and I like his approach that I find refreshing and interesting. -- What is Quality? Calidad, … [Read more...]
What to Do after Defective Products are Delivered from China?
What to do if you didn't inspect production and you receive a shipment of unsellable products? First, check if 100% of the goods are unsellable. If not, it might be worth the cost to sort the bad pieces out. Second, check if some of … [Read more...]
A Great Guide to Electrical Safety Tests
We just found a very nice guide published by Slaughter, a manufacturer of testing equipment. This Guide to Electrical Safety Testing is free to access on the internet. Here is what it explains: What is class I and what is class … [Read more...]
How to Measure the Flexibility of the Plastic You Buy in China?
A client asked how the flexibility of plastics could be tested. One of our engineers responded, and I thought it might be interesting to reproduce it here. Better quality plastics are usually more flexible. There is NO standard value … [Read more...]
Challenges in Managing Quality Inspectors in China
I stopped counting how many people complained about their company's inspectors. It seems at least half the companies that employ their own inspectors in China are unhappy about the behavior and/or their working methods of some of their QC … [Read more...]
Writing Down Measurement Findings During an Inspection
When it comes to checking garments, or precision mechanical pieces, inspectors can spend most of their time checking measurements. And, in many cases, they need to write down their findings one by one. There are few common pitfalls to … [Read more...]
Inspecting During Production vs Monitoring Production
Some buyers realize that they need to keep a close eye on production is important, and that catching problems earlier is far cheaper than later. This is an approach I strongly encourage. There are two ways of checking production … [Read more...]
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