Product warranties are an important consideration for most manufacturers of consumer products (industrial and B2B products may be dealt with contractually and so are often a bit different). This discussion covers: How product … [Read more...]
5-Step Process Reliability Engineers Follow To Fix Product Returns
Imagine that your product is being sold and suddenly you start getting returns and angry customers. What do you do? Here's the 5-step process of how to fix problem products that are being returned. If you've gone through a thorough new … [Read more...]
What is the product return rate and how to reduce it? [Podcast]
In this episode… The Sofeast Group's head of New Product Development, Andrew Amirnovin explores what the product return rate is and provides advice you can take to reduce yours before you even start mass producing your product. If you do … [Read more...]