The International Organization for Standardization (ISO) shows how many companies are currently ISO 9001 certified in each country: And the highest number of ISO 9001-registered companies is... China. And that number is on the … [Read more...]
QC Inspections: How Many Pieces are Checked Visually and Measured?
For purchasers who are not used to working with a QC inspection agency, it can be challenging to understand what the sampling plan really looks like: How many pieces are checked? Are some tests/checks/measurements done on fewer … [Read more...]
Choosing a Good Quality Inspector or Auditor
Last year, in What kind of inspector do you want to hire in China?, I listed two essential traits of a good quality inspector: Willingness to follow rules without looking for shortcuts Attention to details Obviously there are many … [Read more...]
When Chinese suppliers are Rude (a Reader’s Experience)
A regular reader related his recent experience with factory visits, and especially with two visits. The supplier's rep (probably a middleman) had rude manners. I am pasting the description of the situation below. My two questions … [Read more...]
Asking Suppliers to Pay for Laboratory Tests
When importers ask me how they should organize the testing of their products, I usually advise them to take the process in their own hands and to follow these steps: Send an inspector to pick up some real production samples in a random … [Read more...]
Tools for Sourcing Factories in China
Here are some interesting or useful articles that I found recently. How I find factories I always find it refreshing when an experienced buyer describes how he works, and what tools he uses. Peter Keller, an American buyer who … [Read more...]
Nike’s Efforts at Ethical Sourcing (CSR) and Lean
I wrote before about the joke of Walmart's "ethical sourcing" policy. Importers have asked me several times for examples of successful CSR (Corporate Social Responsibility) strategies, and I had trouble coming up with real cases. Tchibo, … [Read more...]
A simple method to find a production problem’s root cause(s)
The biggest frustration I have with Chinese engineers is their lack of interest in fixing the root cause of a problem. Let’s say a machine’s printing mechanism deviates to the right, and their customer’s logo is totally disfigured. If … [Read more...]
China manufacturers should look at the example of South Korea
As I wrote several times before, I think many Chinese manufacturers -- probably 50% -- will go out of business in the coming 10 years. I usually point to historical parallels (other Asian countries like Japan or Taiwan that went through … [Read more...]
Scams related to email system hacking are on the rise
The first time I heard about this type of scam was about 2 years ago. An importer noticed that he received emails from "marc0@..." (with a zero at the end) instead of the usual "marco@...". A hacker has penetrated the supplier's email … [Read more...]
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