Most Chinese manufacturers are not aware of the quality requirements of foreign consumers. I think anybody who has spent some time here in factories to fix production issues has come to this conclusion. Chinese production people and "cha … [Read more...]
Inspection of jeans in Wenzhou
People often ask me to tell some “juicy stories” about inspections in Chinese factories. The ones who are familiar with QC expect me to say a lot of things about corruption, but I don’t have any story on this subject. I am a foreigner and … [Read more...]
The motivations of Chinese state-owned enterprises (SOE)
The Financial Times published an interesting article ("An accident shows how China treats consumers") that describes the view of Chinese state-owned enterprises (SOEs) regarding the export of unsafe products. They represent a large chunk of … [Read more...]
Letters of guarantee: a substitute to quality control for importers?
Some inexperienced buyers learn about letters of guarantee, and they think it is the best thing since sliced bread. It costs nothing and it puts pressure on the supplier to deliver acceptable quality! What does a letter of guarantee look … [Read more...]
The problem of Chinese factories closing suddenly
I had an interesting conversation with a Chinese friend who works for local district’s government (in Shenzhen city). He explained to me how "the Chinese legal system does too little for society". No recourse against factories closing … [Read more...]
When are product recalls unreasonable?
All Roads Lead To China wondered in several recent posts what proportion of "product failure" is acceptable, and when a recall is justified. What Richard Brubaker calls "product failure" is actually an accident caused by the product … [Read more...]
What to know before booking a quality inspection
Many small importers start buying in China, and then end up feeling a need for quality control (QC). They haven’t gotten assistance from specialized QC firms. This article outlines what buyers need to know to take full advantage of product … [Read more...]
The short term view of chinese suppliers
Foreign buyers are often shocked by the behavior of their Chinese suppliers. They are themselves often trying to grow their business by making unprofitable deals with new customers. And when they ask for some help from their supplier, they … [Read more...]
What to do with golden samples from Chinese suppliers?
The importance of samples to get new orders How do buyers select a Chinese supplier? Most often, they compare quotations and samples. Other considerations, such as reactivity or manufacturing capability, are taken into account by a … [Read more...]
Who takes the final decision to let the factory ship the products?
It is always amazing how some Chinese suppliers can take advantage of a situation, and then reject the fault on another party with a straight face. I just fell victim of it, because of a supplier that didn't wait for his customer's shipping … [Read more...]
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