Small importers tend to have the feeling that buying from a large factory is more expensive but more reassuring. There is some truth regarding the higher prices, but risks are not necessarily lower. Buyers should be aware of the different … [Read more...]
Inspection of jeans in Wenzhou
People often ask me to tell some “juicy stories” about inspections in Chinese factories. The ones who are familiar with QC expect me to say a lot of things about corruption, but I don’t have any story on this subject. I am a foreigner and … [Read more...]
Letters of guarantee: a substitute to quality control for importers?
Some inexperienced buyers learn about letters of guarantee, and they think it is the best thing since sliced bread. It costs nothing and it puts pressure on the supplier to deliver acceptable quality! What does a letter of guarantee look … [Read more...]
You have special requirements? Then write your own inspection procedure!
One of my clients systematically controls every shipment upon arrival in their warehouse. So they have a lady who has been doing this full-time for more than 10 years. They have honed a procedure for her work, little by little. It is based … [Read more...]
Explain your quality standard: be simple and concrete
Many importers don't fully understand the reports they get from inspection companies. The concepts are not really complex, but one needs a little guidance to grasp them correctly. That's why I write articles such as Quality Control … [Read more...]
Preparing a list of quality defects for QC inspectors
During a product inspection, one of the main tasks is looking for defects on samples, categorizing them (critical/major/minor), and reporting them. The maximum number of defects that is allowed is based on the AQL, which has to be set by … [Read more...]
What is the fully-burdened cost of imports?
In Hot, Flat and Crowded, I read that the exact cost of oil delivered by air-borne tanker to the US military stations in Irak is... $42 per gallon. Here are the elements to add up: Commodity price of oil + cost of delivery + cost of … [Read more...]
QC luncheon (organized by the Supply Chain Council)
Today I attended a QC luncheon in Shanghai, organized by the Supply Chain Council. Its aim was to gather people from different QC firms and share experiences. Andrew Reich, from In Touch, was the speaker. He touched on some interesting … [Read more...]
5 legitimate reasons why your company does not need third-party quality control
I exhibited at a few trade shows and I talked to hundreds of importers. I noticed that many of them don't have their products inspected at all. Another thing I noticed is that they have not really thought about it. It sounds like they can … [Read more...]
Respecting contracts and telling the truth in China
China Business Success Stories just posted an interesting article entitled What Do We Mean By 'Trust' In China? by Frank Gallo. Nothing really new, actually, when you consider all the business books already written about China. But it is a … [Read more...]