Importers often play a delicate balancing act between reducing quality control expenses on the one hand, and minimizing product liability risks on the other. Many small importers are cornered in a situation where they have to sacrifice … [Read more...]
Forgot to have quality inspected before shipment?
In my last post I explained why inspecting quality earlier is better. The idea was: you should have your production checked before/during production if possible, and you should definitely not let your supplier ship some goods that were … [Read more...]
Inspecting quality earlier is better: the 1-10-100 rule
There are many misconceptions about quality control. One of them is the source of many problems: importers think QC inspections should take place at the end of production, just before shipment. In practice, it's true that most … [Read more...]
Defect sorting job (100% check)
Last week, a local trading company called me for checking thousands of products, one by one. They had found defects on several batches, and instead of repairing them, they had just put them aside. They were probably planning to sell them on … [Read more...]
In defense of third party inspection companies
Third-party quality control (3PQC, or 3PQA) has gotten a bad name in some circles. It might be deserved in part. But I feel there is a lot of misunderstanding. I am going to explain the basics of our job, so that non-experts can make their … [Read more...]
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