On Tuesday morning (in 2 days), the Sourcing Forum of the European Chamber of Commerce in China will hold this seminar in Shenzhen:

How we hire, train, and evaluate our internal QC inspectors:

Experience sharing in inspectors management.

Two speakers, from local buying offices, will share their experiences.

After that, I will be moderating a panel discussion with these 2 speakers, and with Hubert from AKA Outspring (who trains inspectors).

We will focus on these general topics:

• What profiles we try to hire as internal inspectors;
• How we train our internal inspectors;
• How we manage our internal inspectors, and what documents guide them in their work;
• How we evaluate and reward our internal inspectors, to keep them in the long run;
• What type of problems we have had with internal inspectors, and what we do to avoid them.

And we will also try to go more in depth:

• Do your inspectors only do inspections? How to manage seasonal productions?
• Do you have a QC department, totally separate from the merchandisers/purchasers?
• Do you send merchandisers/purchasers in inspection from time to time? Regularly? Never?
• Do your inspectors give advice to the factory on the way to correct quality problems? How does this work?
• Where do problems come from? Negligence and laziness? Repeated contact with the same suppliers? Insufficient training? Loose guidelines and imprecise checklist?

To attend this event, go to this page!

I hope to see you there.