One of the most common ways to drill down from a problem to the root cause(s) of that problem is the "5 whys" approach. I wrote before that Chinese manufacturing engineers & managers are, on average, very bad at uncovering root … [Read more...]
How to Conduct Stricter QC Inspections, Apart from a Lower AQL?
Buyers often ask us, how to do quality inspections in “stricter” way with some of their suppliers in China or Vietnam. 1) An easy way is to set reduce AQL limits, but the supplier might refuse. I know of a large company that sets … [Read more...]
So You Inspect Quality but Chinese Suppliers Don’t Improve?
I see a very common frustration among importers who work with Chinese suppliers. They pay for a quality inspection, some issues are found, some re-work is done... And the same issues are found on the following batch. The question is, why … [Read more...]
3 Basic Guidelines for Garment Quality Assurance in China
I have been following HC Accessories's blog for a few months, and they just published a good article (Essential Garment Quality Control Procedures for Importers and Brands). It lays out nicely the basic guidelines an importer of garments … [Read more...]
Using a Continuous Sampling Plan for Your China Production
If you purchase products from Chinese factories, I guess you have used acceptance sampling based on the concept of AQL. In simple terms, an inspector draws samples from the whole batch, checks them, and the batch is either accepted or … [Read more...]
How To Cut Your Quality Control Budget by Up To 80%
Over the years I have given a lot of advice on this blog to help importers save costs on quality control inspections. It seems to be a topic of high interest to many buyers. There is a funny thing about inspections. In many supply … [Read more...]
Best Practices for Hiring, Training, and Evaluating QC Inspectors
If your company employs its own quality control staff, you have probably wondered what you should do in order to make them better at catching problems. There are holes in every quality system. But you should try to find the biggest holes … [Read more...]
Conferences in Hong Kong and Shenzhen in 2017
I thought many buyers will be South China in April, and they might be interested in 2 trade shows. 1. Cross Border Summit (in Shenzhen) I was speaking there last year, and it was pretty well organized. This year it will cover 2 days … [Read more...]
How Amazon FBA Sellers Should Control Quality in China
As more and more companies buy products in China and then sell them on Amazon, many of them are finding it hard to control quality. The problem is, there is a big disconnect. A relatively low proportion of defective pieces (say 3%), … [Read more...]
The Basics about Laboratory Tests Every Importer Should Know
By Fabien Gaussorgues This is not obvious for new buyers, but laboratory testing is something you need to consider when importing products from China. It should be integrated in your project from the beginning. Here are the basics you … [Read more...]
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