Today I was in a factory of silicon products (cookware, phone covers...). My client was buying the cover for a TV remote control. Production started earlier this week, and I was called in urgently to find solutions to production quality … [Read more...]
Quality control vs. process improvement
Quality control is basically the activity of checking results. Independent QC inspectors check if finished products are conform to a set of specifications, and usually do not have the know-how to check the production processes … [Read more...]
Quality assurance in China: best practices [free e-book]
I have been writing about quality assurance issues in China for more than 18 months on this blog. It has pushed me to clarify my thinking, to be more curious, and to get in touch with many interesting people. A blog is perfect for … [Read more...]
Production safety requirements: how to know them?
Can you simply approve a sample, pay a Chinese factory to produce it, and then import the goods into your country? Do you know about the safety requirements for YOUR production? Even China has quality standards for what it imports... … [Read more...]
How to get approved samples in the hands of the inspector?
I got an interesting comment on a previous article (4 proven ways to enforce your quality standard in China): If I am hiring a third party to do the quality control should I get a “perfect sample” from the factory, then send it to the … [Read more...]
Quality control solutions: a honest comparison
Should importers simply contact a quality control firm, explain their situation, and follow the advice they receive? I don't believe so. It might actually not be the best use of their money, if they want better results out of their … [Read more...]
When QC inspections are at the supplier’s charge
The usual process for third-party inspections of production is this: The buyer appoints an inspection firm and communicates the product specs; An inspector is sent to the factory with a sampling plan and a checklist; The buyer uses … [Read more...]
The lack of quality control is an education problem
In the industry, we estimate that 80% of importers don't do control the quality of what they buy (i.e. either by one of their employees, or an external inspector). Even when the goods are headed to demanding markets like Europe or the … [Read more...]
Testing laboratories in China: dark practices and perverse effects
David Dayton's latest article illustrates the bad practices of the largest testing laboratories in China. It really shows that something is "broken" in the sourcing process. The dynamics of the consumer products testing industry is … [Read more...]
4 Proven Ways To Enforce A Quality Standard In China
How can importers establish a quality standard, and then enforce it? Here are 4 proven ways to enforce a quality standard in China and other Asian countries, and also improve how you handle your suppliers, too. … [Read more...]
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