Customers often ask us these questions when they're developing a new product to bring to market: How many prototype iterations will be needed? What are the essential tests for ensuring product safety and compliance? It's quite … [Read more...]
Alaska Airlines Boeing 737 Max Accident: Quality & Reliability Issues Again?
We're looking into the Boeing 737 Max 9 airplane that has been in the news again on Jan 5, '24, following a very frightening incident where part of the body blew out leading to a sudden depressurization and emergency landing. From a … [Read more...]
IEC 62368-1 Standard (2023 version): What You Need To Know
Introduction to the IEC 62368-1 standard for electronic product safety The IEC 62368-1:2023 standard is the most recent edition of the technical standard that outlines safety requirements for audio-video products, IT and communication … [Read more...]
Cheap Battery Risks And Why New Laws Mean Their Days Are Numbered
China-based British compliance expert, Clive Greenwood, gives us the lowdown on why cheap batteries from China are risky and can be dangerous for consumers, and how compliance laws are changing so that using them in future will be almost … [Read more...]
Product Recall Program: How to do it in case of a Safety Issue?
In a previous post, I explained how to reduce product safety risks by doing a risk assessment based on ISO 10377. It is the preventive approach to avoid distributing an unsafe product (for general consumer goods, anyway). It goes hand in … [Read more...]
Learning From Examples of Non-Compliant Products
What is the best way to familiarize yourself with the safety risks in your product category? I'd say you should look at recent recalls and lawsuits on non-compliant products similar to yours. There is a lot to learn. Here are two … [Read more...]
UL Certification: Does Our Product Need It?
Sofeast's head of New Product Development and resident product reliability expert, Andrew Amirnovin, provides this introduction to UL certification. You'll learn what this testing is for, the kinds of products involved, who requires it, and … [Read more...]
Planning for Quality & Compliance at the Product Design Stage: 3 Topics You MUST Focus On
A reader asked what he should pay attention to when he starts to work on a new product in order to avoid a very large “dumb tax” in the future. This is a good question, as there are many activities to undertake that will help your … [Read more...]
How to Check Material Quality To Ensure Product Safety
We recently published a guest article written by Brad Pritts, one of the most experienced quality professionals I know, on the Sofeast Blog -- that article is Can I trust Chinese steel products? It is a great case study. Unfortunately, I … [Read more...]
Who’s liable for product safety, buyer or manufacturer? [Podcast]
In this episode… Renaud Anjoran is joined by two guests in this episode, Clive Greenwood and Andrew Wilson of WWMG associates, and they're going to get to the bottom of who is liable for product safety issues. Some importers work with … [Read more...]