Someone on Linkedin wrote about the distinction between these 2 terms: Defect Defective I actually see a lot of confusion around them. What does the standard say? ISO 2859-1 includes these definitions: Defect: non-fulfilment of an intended usage requirement Nonconformity: non-fulfilment of a specified requirement (Note: In some situations specified requirements coincide with customer usage requirements) Nonconforming item: item with one or more … [Read more...]
Quality Planning for Importers: Classify Orders by Risk Level
Every purchaser knows that some orders are riskier than others and the risk impacts many of the decisions they make. This is why quality planning and classifying orders by risk level is important for importers. … [Read more...]
3 Basic Process Improvement Tools: Flow Chart, FMEA, Control Plan
There are 3 basic process improvement tools that you can use to help you plan ahead to avoid missteps that might be quite costly: The Process flow chart The Process FMEA (Failure Mode & Effects Analysis) The control plan (both for product and for the process) And there is a logical order that you can follow. This is very relevant in these situations: If you wonder why you still suffer from quality issues, even though the process is quite mature and seems to be well … [Read more...]
China: forecasting and preventing production problems
Most importers are pretty bad when it comes to assessing the probability of quality problems with a given supplier. There are two reasons for this. The first one is that they might not know the factories that work for them. The solution is not always simple, especially when a trading company is blocking information about the manufacturing facility/facilities it uses. So it is important to avoid this situation from the beginning, by requesting to approve the factory. The second reason is … [Read more...]