Last week I wrote about the best way to have a Chinese supplier take responsibility. However, the most important question, I feel, is how to work with manufacturers that will keep improving over time. And it all starts from supplier … [Read more...]
How Factory Audits, Inspections, and Lab Tests Fit Together
I am often asked questions such as “what is the difference between audits and inspections” or "why are lab tests necessary if you send an inspector". In this article, I will show how these three types of services fit together. Let's … [Read more...]
How a Chinese factory can REALLY improve its quality
Auditing a factory's quality system, and helping them patch the main holes found by the auditor, is helpful. But is it enough? I used to think so. A good quality management system is supposed to stop defects before it is too late. … [Read more...]
Auditing a small Chinese factory: does it make sense?
I see some well-meaning importers who pay for factory audits based on a checklist inspired by the ISO9001 standard. However, I am really questioning the value of auditing a small factory (below 400-600 workers). Don't get me wrong, I am … [Read more...]
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