A few years ago, I wrote an article on '7 Common Mistakes Revealed by Factory Org Charts'. I described two issues I have seen many times in Chinese factories: Mistake 1: not having a quality department Most small workshops … [Read more...]
Traceability in Manufacturing: Do your Chinese Suppliers Do it Right?
I see buyers who spend a lot of time pushing their suppliers to do QC inspections on incoming components, to keep the production area clean, to give clear instructions to operators, and other basics. But I seldom hear them push for … [Read more...]
3 Common Ways Factories Try to Cheat Inspectors/Auditors
Every day in China, in Vietnam, in Bangladesh, and in India, thousands of inspectors and auditors take a bus or a car to a factory. And, in some of those factories, managers are plotting how to cheat those unwelcome visitors. Let's look … [Read more...]
Benefits of ISO 9001 for a Chinese manufacturing organization
I wrote recently about ISO 9001: What are the standard and the certification process 10 ways it can get poorly implemented in a factory To summarize my view on this topic: It is a good standard, keeping in mind that it was … [Read more...]
The Real Purpose of Factory Audits? Evaluate and Prevent Risks.
I had a good discussion with a client whose background was in auditing for a Big Four accounting firm. He pointed that audits, in that context, is mostly about looking at what happened in the past. In contrast, when buyers request … [Read more...]
Tired of Your Chinese Factories’ High MOQs & Long Lead Times?
A few months back, I wrote about how some buyers can no longer put up with their suppliers' quality issues. And I often lament on the poor state of quality systems here. In this article I'd like to mention the other enormous source of … [Read more...]
How To Get a List of “Good Chinese Factories”?
Hardly a week goes by without someone asking me for contacts of "good Chinese factories". We see so many of them, the thinking goes, surely we know a few good ones. When we did a few trade shows in Hong Kong, 7-8 years ago, it came up … [Read more...]
Helping a Chinese Factory Improve While Still Holding Them Accountable
You might discover that helping a Chinese factory improve makes sense if you have quality requirements that are challenging to one of the factories you work with, or if you are working with them to develop a complex new … [Read more...]
How To See if a Chinese Manufacturer Is Capable of Improving in the Future?
Last week I wrote about the best way to have a Chinese supplier take responsibility. However, the most important question, I feel, is how to work with manufacturers that will keep improving over time. And it all starts from supplier … [Read more...]
How a Chinese Factory Can Get ISO 9001 Certified
I wrote before about the way certain consultants are routinely hired by manufacturers to “make paperwork look good”. It is the norm in China. However, some factory owners really want to manage their business in accordance with best … [Read more...]