One of the most frustrating aspects of working with Chinese suppliers is that, for the most part, they don't want to (or cannot) conduct a root cause analysis. Let's say you found a serious issue in one of your productions and you don't … [Read more...]
8D Report Guide: Example, How to Fill Out, and Mistakes to Avoid
You’ve probably been here before: A product fails. A customer complains. A defect shows up in the middle of a production run. Everyone’s asking the same questions—what happened, why did it happen, and how do we make sure it never happens … [Read more...]