Pilots follow a checklist before they fly. Same thing for doctors & nurses. But, for some reason, I see very few Chinese factories follow a checklist that can help them avoid assembly problems before they make a new product...
One of the most frustrating aspects of working with Chinese suppliers is that, for the most part, they don’t want to (or cannot) conduct a root cause analysis. Let’s say you found a serious issue in one of your...
I have been enjoying the book Upstream: The Quest to Solve Problems Before They Happen by Dan Heath. It is not really a business book, as it covers many examples outside of business, but it does a great job...
This is a blog written by Renaud Anjoran, an ASQ Certified Quality Engineer who has been involved in chinese manufacturing since 2005.
He is the CEO of The Sofeast Group.
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