By Fabien Gaussorgues We have worked with multiple jewelry manufacturers in Europe, the US, and Australia. In this time, I realized that their knowledge is often far below what one would expect from industry experts which leads to many failures like overpricing, and gold plating problems such as plating peeling, wearing out, green effect, rust, and more. Why is this happening? … [Read more...]
How To Manage Chinese Suppliers based on Facts & Data
If you buy products from a few Chinese suppliers, do you have a system for managing them? And do you use data for that? In this post, I'll show you how to manage Chinese suppliers using facts and data. … [Read more...]
How To Reduce The Risks Of Substandard Components In Your Productions
One of the major fears of importers is to notice substandard components when they receive a batch from China. But how to reduce the risks of receiving them from your suppliers? … [Read more...]
5 Ways To Have a Chinese Manufacturer Take Responsibility for Quality Issues
Many importers lament that Chinese suppliers don't take any responsibility when quality issues are found after shipment. Ten years ago, I would have confirmed that it happens less than 0.1% of the time. These days, it seems to become more common. … [Read more...]
6 Steps and 1 Key To Reduce Subcontracting Risks in China
I wrote before that the vast majority of Chinese manufacturers find it natural to subcontract certain orders. There are two main problems with this: It seems like a disproportionate number of quality issues occur on batches on which a key process was subcontracted. Walmart and other retailers are driving transparency and are ready to cut a supplier out if production is found in a non-approved factory. You can expect this trend for openness to gain in momentum in the coming years. This is … [Read more...]