What happens if your supplier keeps manufacturing products with various defects, even though you have a quality standard that outlines your expectations? This tends to happen for the same reasons, so here are 6 tips to help you avoid … [Read more...]
Fixing Product Quality Issues: MFG vs. Product Design Causes
About two or three times a month, a client tells us about serious issues they have experienced with a certain product, and they ask if we can help fix those product quality issues. In some cases, it is relatively quick and easy. In others, … [Read more...]
How To Push Key Suppliers To Reduce Defects? [Podcast]
In this episode… Renaud is joined by manufacturing industry experts Clive Greenwood and Max Phythian to discuss what it takes to drive your key suppliers to cut out defects. You'll hear their opinions on the Cost Of Quality, the value of … [Read more...]
Should You Avoid the Words “Defects” and “Defectives”?
Someone on Linkedin wrote about the distinction between these 2 terms: Defect Defective I actually see a lot of confusion around them. What does the standard say? ISO 2859-1 includes these definitions: Defect: … [Read more...]
The 5 Levels of Quality Standards: From Worst to Best Practices
Setting clear quality standards for each type of product you purchase in Asia is a basic need. Like in "to keep living, breathing is a basic need". Despite this, very few companies that have production in China or Vietnam take the time … [Read more...]
Why Design Defects Are Behind Many Quality/Safety Issues
There is a tendency for inexperienced importers to blame their suppliers for all quality and safety issues that come up. However, in the situation where the buyer works with an OEM or a contract manufacturer, they share some (and usually … [Read more...]