In this episode… Renaud is joined by manufacturing industry experts Clive Greenwood and Max Phythian to discuss what it takes to drive your key suppliers to cut out defects. You'll hear their opinions on the Cost Of Quality, the value of … [Read more...]
A Few Tips To Avoid Quality Fade in China
When Paul Midler wrote ‘Quality Fade’: China’s Great Business Challenge in 2007, I remember it struck a nerve and that article was widely quoted. And, nearly 14 years later, the term 'quality fade' is rather well known among … [Read more...]
How To Add Process Validation To Your QA Plan
If you (or your suppliers) suffer from inconsistent quality, in many cases there is at least one missing ingredient in the quality assurance plan. And, more often than not, process validation was skipped. … [Read more...]
Chinese Factories and Product Returns: Not Impossible
"If I discover that some goods I purchased from China are defective, and I am in the USA or in the UK (as examples), what can I do?" Many people tend to think "let me tell the supplier, and I can return it to them for rework or … [Read more...]
What Is Good Quality Assurance For Importers Buying In China?
A client was interested in product inspections, and they asked: Do you also offer a post-inspection service, for cases where the results are not ideal? That got me thinking. The answer is simple, yes, we can keep following up, but … [Read more...]
How The AQL Inspection Levels In ISO 2859-1 Affect Sampling Size
This article introduces the different AQL inspection levels available to buyers. Those levels are mentioned in the ISO 2859-1 standard (or its American equivalent, ANSI/ASQC Z1.4). Let’s explore the different levels of random … [Read more...]
Inspecting Product Quality: What Are Your Options?
If you purchase products from an overseas supplier that you don't know well, and you can't be there, you might want to contact an inspection agency to handle inspecting product quality on your behalf. But you need to give them direction … [Read more...]
ISO 17025: A Must For The Laboratories You Work With?
There are over 20,000 ISO standards. And there is one about the management system of testing and calibration laboratories -- ISO 17025. In simple terms, it includes the requirements of ISO 9001 as well as a set of good … [Read more...]
List of testing laboratories in China (for Compliance/Safety)
Many small buyers don't know where their products can be tested in a laboratory in China. (Actually, many of them don't even know that they are responsible for compliance with their country's safety regulations.) A handful of … [Read more...]
Does Checking 100% of a Production Batch Make Sense? Yes, It Often Does.
Nearly 2 years ago I wrote When To Do a Random AQL Inspection vs. Check 100% of the Goods. It is a good overview of these 2 options: Send inspector(s) to your supplier's factory for checking random samples Have the manufacturer of … [Read more...]
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